Suryaimport.com buy from China and ship all over Nepal
directly from manufacturer to save profit margin and customer’s
money.please contact us to check the status of your order.
Your order is securely packaged to arrive undamaged and
complete. After your order ships, the transit company (FedEx,
UPS or a freight carrier) is responsible for the safe and timely
delivery of your products. For this reason, Suryaimport.com cannot
guarantee delivery dates or times.
It takes 3 to 7 days to get products delivered within China or highest delivery time can be 7 days and minimum delivery date can be 3 days to ship around China.
It takes 1 day to deliver within Kathmandu
It takes 4 days maximum to delivery within Nepal regions.
It takes around 1 hour - 10 hours to deliver products by air throughout Nepal.
Note: It can take more time due to natural disaster and natural reasons like earthquake, hurricane, government holidays and so on.
The Freight Carrier’s driver will indicate which items are yours and present a Delivery Receipt or Bill of Lading for you to sign. CHECK FOR DAMAGES and SHORTAGES before you sign for the delivery! If you sign the Delivery Receipt, Bill of Lading or Electronic Signature Panel without making any notations, you are certifying there are no damages to the products (visible or concealed) and no missing products. You also forfeit your right to replacement products or a refund for product damages or shortages you may find after signing. So, please DO NOT SIGN anything until you inspect your order.
Please Download the Order Checklist from the Download Page
• If there are shortages or damages and the driver won't allow you to notate these on the delivery receipt or the electronic signature panel, refuse the shipment.Call our Customer Service Department at 014229299.
• If you find that most of your order has been significantly damaged (for example, there is visible damage to most of the products), refuse the full shipment.Call our Customer Service Department at 014229299.
• If your order is delivered on multiple pallets and the products on one or more of the pallets are damaged, you can refuse those products and accept the rest of the delivery.Call our Customer Service Department at 014229299.