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All manufacturer and supplier in China do not have return policy. If the manufacturer have return policy it will be mention in your invoice as (return policy: Yes/No) If yes then item have return policy and if no item have no return policy. Returning time and date will be mention in the invoice.The shipping cost will be paid by customer unto the factory if the product are in good condition and still have to return to factory owner or manufacturer. Returned products must be complete (all parts & pieces) and in their original condition and packaging. You are responsible for return shipping charges. If you return one of these products, outbound shipping costs may be deducted from your refund amount. Refunds will be credited to the original method of payment.
When the products arrived for delivery, if the products are damaged during inspection process , the products are returned to the factory and as soon as the money is released , the money is credited into buyers account. The process take little longer time..
Company will return the money or refund if the products are damaged before receiving by customer.Amount will be refunded only when the manufacturer/supplier return the money in China.